Reviews
Reviews
I was made to feel like an individual and wouldn't fault anything, although I am ill the care I received was excellent.
I can't fault it. Whenever you need something you ring the bell and someone comes to help.
No, everyone been very good. No complaint.
The level of care is excellent and I am very happy with the unit. My only comment on a possible improvement is the parking. Having double follow lines for all patients coming in with fast problems is ridiculous but I know it is not the fault of the unit.
Thank you for your feedback. Parking is limited at many of our our sites and we are limited in what we can do to increase spaces. We are carrying out a review of patient parking and for each site have asked service managers to agree on such things as signage, directions, maps and parking information and then provide common maps and information to go out in letters. They will also provide a contact number in case of difficulty or special requirements. Our Trust website also contains information for disabled patients.
We arrived late and were accommodated for well.
Receptionist was very friendly and helpful.
All information was given clearly.
Both doctors were welcoming and friendly.
My chaparone for the physical examination smelled of smoke ( didn't bother me, but it might negatively affect other patients).
Thank you for your feedback. This has been shared within the team, who are conscious of the impact this has had in regards to your experience . The team will ensure that they will take steps to address this .
Dr Vaidya was very helpful. He was sensitive to my needs and listened.
Nice, kind and professional.